Proudly Australian Owned and Operated
Neutralise risk and meet compliance obligations for psychosocial safety.
EAP (Employee Assistance Program) provides confidential, short-term counselling and advice for your employees and their immediate family members. EAP is employee assistance counselling which can be utilised for any personal or work-related issues impacting employee well-being.
Confidential Support for Employees and Their Families
When something is weighing on one of your people, it follows them to work. Actevate's EAP provides confidential, short-term counselling and practical support for employees and their immediate family members.
Our counsellors help people clarify what's going on, build practical strategies and reconnect with the resources they need to move forward, whether the issue started at work or at home. Common reasons people use our EAP include:
Actevate takes a different approach to traditional EAP models.
Psychological injury is the fastest growing risk in Australian workplaces.
Mental health claims take longer, cost more and are harder to recover from than physical injuries. Under WHS law, employers carry the same duty to prevent psychological harm as physical harm. A well-run EAP is one of the most practical supports you can put in place.
Your EAP with Actevate connects to a wider set of services, so one provider covers the everyday.
Mental Health Training
Our evidence-based training packages in Mental Health aim to minimise risks associated with mental health issues at work such as costs, productivity, presenteeism and absenteeism.
Mediation
Our mediators act as neutral third-party coaches encouraging those in dispute to resolve the nature of the conflict and build enduring mechanisms to help all parties move forward with grace.
Critical Incident
Specialised support helping team members manage their physical and emotional reactions resulting from exposure to crisis situations, including fatalities, work accidents, and/or unexpected events.
Psychosocial hazards are now a legal duty.
Under Australian work health and safety law, employers must manage psychosocial hazards with the same rigour as physical risks.
WHS laws and the Fair Work Act both place a duty on employers to protect their staff's mental health, and an Employee Assistance Program is one of the clearest ways to show that duty is being met. An EAP is not a substitute for managing hazards at the source, but it is one of the practical controls regulators expect to see.
An EAP demonstrates that psychological risks are being actively managed and gives leadership a way to act early. Frontline leaders aren't clinicians. An EAP gives them a clear, professional referral path so they can support their people without carrying risk they're not equipped to hold.
Our clinicians hold years of practical industry experience.
We do not rely on a one-size-fits-all model. Our team unites psychologists, social workers, counsellors, and occupational therapists to tackle diverse challenges. Every single clinician holds verified tertiary qualifications and complete registration with their relevant professional body. We train our specialists to deliver safe, practical solutions that protect your staff both in their private lives and their professional careers.
Our strict onboarding means your business is backed by vetted, highly accountable experts who excel in high-stakes environments.
Frequently Asked Questions
What is an EAP?
Why choose Actevate?
How many EAP sessions can an employee access?
Can employees choose how and with whom they access support?
Who do you work with?
How can I get started?
How do your services integrate with our existing systems?
What kind of reporting will we receive?
"At Actevate, we integrate into your wellbeing strategy. Our premium Employee Assistance Program (EAP) connects your team to a vast, high-quality clinical network to deliver personalised care on demand. We protect employee privacy fiercely. As such, we always follow confidentiality guidelines."
Robert Migliore
Give your team support they’ll actually use.
Tell us a little about your organisation and one of our EAP
specialists will call you back to talk it through.
