What is the difference between my insurer and my rehabilitation provider?

Your insurer manages the financial side of your claim. Your rehabilitation provider is a team of health professionals focused on your recovery.

What is a workplace rehabilitation provider?

A workplace rehabilitation provider is an accredited organisation of health professionals who help injured workers recover and return to work safely. The provider coordinates between the worker, employer, treating parties and insurer to manage treatment, develop return to work plans and keep recovery on track. Actevate has been supporting Australian workplaces in this role since 2006.

How long will I take to recover?

Every recovery is different. It depends on the nature of the injury, the role and the support around the worker. Evidence consistently shows that early intervention and staying connected to the workplace lead to faster, better outcomes. An Actevate consultant works with the worker and their treating team to set realistic milestones and adjust the plan as recovery progresses.

Can I choose my own rehabilitation provider?

Yes. Workers generally have the right to choose or change their workplace rehabilitation provider at any point during a claim. To nominate Actevate, speak with your employer, insurer or case manager, or complete the preferred provider form.

What if my injury is psychological rather than physical?

Psychological injuries are managed with the same care and structure as physical ones. Actevate psychologists and rehabilitation counsellors support workers experiencing work related stress, anxiety, depression and trauma, coordinating with the treating team to plan a safe, supported return to work.

Are your services compliant with Australian workplace safety regulations?

Yes. Actevate is an accredited workplace rehabilitation provider and its services are delivered in line with applicable workers compensation and work health and safety legislation. Consultants are qualified health professionals and all practices meet contractual, legislative and regulatory requirements.

How do your services integrate with our existing systems?

Actevate designs its services around existing ways of working, aligning referrals, communication and reporting with your HR, WHS and claims management processes, and working directly with your insurer, broker and internal stakeholders.

How can I get started with Actevate?

Call 1300 663 155 or send an enquiry through the contact page. Whether you are an employer looking to reduce claims and improve workplace health, or a worker recovering from injury, Actevate will connect you with the right consultant.

Protecting your people, profits, and growth.

Warehouse worker in high-vis vest in a manufacturing and logistics facility

Manufacturing & Logistics

12
Volunteer
days

99%
RTW ratio

500+
workers
helped

Healthcare worker supporting an NDIS participant

Healthcare & NDIS

12
Volunteer
days

99%
RTW ratio

500+
workers
helped

Construction and transport worker on site

Construction &
Transportation

12
Volunteer
days

99%
RTW ratio

500+
workers
helped

Ambulance and Fire

12
Volunteer
days

99%
RTW ratio

500+
workers
helped

Australia's trusted provider of injury prevention, workers compensation services and evidence-based rehabilitation.

Protecting your people, profits, and growth.

View Services

Manufacturing & Logistics

12
Volunteer
days

99%
RTW ratio

500+
workers
helped

Healthcare & NDIS

12
Volunteer
days

99%
RTW ratio

500+
workers
helped

Construction &
Transportation

12
Volunteer
days

99%
RTW ratio

500+
workers
helped

Ambulance &
Fire

Ambulance & Fire

12
Volunteer
days

99%
RTW ratio

500+
workers
helped

28K + people protected

$5M+ saved for clients

95% client retention

"Actevate really get where our risks are and we wouldn't take anyone unless they were screened by Actevate first."

David El-Bayeh

WHSE Manager, Cubic Interiors

“We loved learning how we can we train the specialists to confidently ask the sensitive questions.”

Julie Park Catholic

Healthcare

“We have thoroughly enjoyed working with Actevate who have always been willing to accommodate our every request”

Daniel Manoukian,

BaptistCare

“Actevate trainers are both knowledgeable and engaging, which enables our sessions to be interactive, informative and fun.”

Daniel La Greca

“Actevate’s mental health training was informative, comprehensive and practical. All of our attendees supplied fantastic feed”

Deborah Carew Manager

Blacktown City Council

15+

Industries served
across Australia

88%

Overall
return-to-work rate

$5M+

In premiums
saved for clients

500K

People supported
Australia-wide

Don’t wait for a regulator to find gaps in your business. Let us find them first. We work across the end-to-end employee lifecycle to identify and mitigate risk, foster resilient teams, and create workplaces where psychological safety is a priority. This philosophy underpins every service we deliver.

Get to Know us

Actevate mental health training session with a workplace team

Actevate consultant conducting a workplace assessment

Trusted by HR and safety teams at 600+ leading companies to prioritise employee wellbeing.

You?

Become a Client Today

Why Actevate?

You're our why. Your organisation, your people, and your goals drive everything we do. We take the time to understand your culture, your challenges, and how you deliver your services. Like the people we support, we're adaptable. We use evidence-based approaches in injury prevention, return-to-work, and workplace wellbeing. This is why organisations trust us to guide their teams toward healthier, safer, and more productive workplaces.

For 20+ years, Actevate has partnered with organisations across diverse industries nationwide.

Aged Care & Disability

Construction and transportation industry

Construction & Transportation

Healthcare & NDIS

Corrective Services

Government Services

Ambulance and Fire

Manufacturing & Logistics

Aged Care & Disability

Construction & Transportation

Healthcare & NDIS

Corrective Services

Government Services

Ambulance and Fire

Manufacturing & Logistics

Explore our ecosystem of end-to-end services.

Pre-employment Screenings

Employee Assistance Program (EAP)

Return-to-work Coordination

Mental Health Training

Ergonomic Assessment

Manual Handling Training

Case Studies

Allianz

Insurer

Restored total wellbeing for a senior leader by bridging the gap between physical rehabilitation and psychological safety.

National Workforce

Labour Force

Transformed high-volume recruitment through virtual screening model that accurately predicted injury risk and reduced claims.

Our difference

We are experts in what we do (and the way we deliver it)

Custom workplace health and safety strategies informed by real insights.

Your organisation deserves more than a one-size-fits-all approach to employee wellbeing and injury management.

We tailor every strategy to your organisation's size, industry, and risk profile Coupling this with your organisational values empowers you to mitigate risk in the most innovative and efficient way possible.

Services that work together for measurable impact and ROI.

No workplace health or safety solution should operate in a silo.

Your dedicated Actevate advisor ensures every program is integrated across your workforce, aligning risk prevention, wellbeing, and recovery initiatives so your team benefits from a holistic approach

Transparent progress you can track.

Our reporting and insights give you a clear view of program outcomes, allowing you to monitor improvements and retum on wellness

By making outcomes visible, we help you make informed decisions and continuously improve your workplace health strategy for lasting results

Partners in workforce resilience.

We work alongside management and employees as extension of your team.

We embed a culture of responsibility, resilience, proactive health, helping your organisation respond to challenges effectively while fostering long-term employee wellbeing and retention.

Reduce claims. Lower premiums.

What our partners have to say.

“We have thoroughly enjoyed working with Actevate who have always been willing to accommodate our every request”

Daniel Manoukian,

BaptistCare

“We loved learning how we can we train the specialists to confidently ask the sensitive questions.”

Julie Park Catholic

Healthcare

“Actevate’s mental health training was informative, comprehensive and practical. All of our attendees had fantastic feedback”

Deborah Carew Manager

Blacktown City Council

“Actevate really get where our risks are and we wouldn’t take anyone unless they were screened by Actevate first."

David El-Bayeh

WHSE Manager, Cubic Interiors

“Actevate trainers are both knowledgeable and engaging, which enables our sessions to be interactive, informative and fun.”

Daniel La Greca

Bob Smith

Telstra

Pre-Employment Medicals

Ergonomic assessments

Manual Handling Training

Mental Health Trainings

Employee Assistance Program (EAP)

Return-to-Work Services

Ergonomic Assessments

Employee Assistance Program (EAP)

Mental Health Trainings

Protecting your people, profits, and growth.

Protecting your people, profits, and growth.

"Actevate really get where our risks are and we wouldn't take anyone unless they were screened by Actevate first."

“We loved learning how we can we train the specialists to confidently ask the sensitive questions.”

“We have thoroughly enjoyed working with Actevate who have always been willing to accommodate our every request”

“Actevate trainers are both knowledgeable and engaging, which enables our sessions to be interactive, informative and fun.”

“Actevate’s mental health training was informative, comprehensive and practical. All of our attendees supplied fantastic feed”

15+

88%

$5M+

500K

Trusted by HR and safety teams at 600+ leading companies to prioritise employee wellbeing.

Why Actevate?

For 20+ years, Actevate has partnered with organisations across diverse industries nationwide.

Explore our ecosystem of end-to-end services.

Pre-employment Screenings

Employee Assistance Program (EAP)

Return-to-work Coordination

Mental Health Training

Ergonomic Assessment

Manual Handling Training

Case Studies

Allianz

National Workforce

We are experts in what we do (and the way we deliver it)

Custom workplace health and safety strategies informed by real insights.

Services that work together for measurable impact and ROI.

Transparent progress you can track.

Partners in workforce resilience.

What our partners have to say.

Frequently Asked Questions

What is the difference between my insurer and my rehabilitation provider?

What is a worplace rehabilitation provider?

How long will I take to recover?

Can I choose my own provider?

How can I get started?

How do your services integrate with our existing systems?

What if my injury is psychological rather than physical?

Are your services compliant with Australian workplace safety regulations?

Featured Articles

We're ready to partner with you to build a healthier, safer, and more productive workforce.

Request a free consultation to explore the right workplace health solutions for your organisation.

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